Risk Scoring:
Every reservation on Eroomsplus Website is going through risk evaluation before it's confirmed. We use predictive analytics to  evaluate signals that help us flag and investigate suspicious activity.

Secure Payments
Our secure platform ensures your money gets to the host. That's why we ask you to always pay through our platform and not wire money or pay someone directly.

Account protection
We take a number of measures to safeguard your account, like  sending you account alerts when changes are made.

Scam Prevention:
Always pay and communicate directly through Eroomsplus website or app. As long as you stay on our platform throughout the entire process-from communication, to booking, to payment-you're protected by our multi-layer defense strategy.

Search and book with confidence:
Get exactly what you're looking for by taking advantage of our many search filters, like price, home type, and amenities. Found listing you like? Be sure to read the host's listing or description thoroughly-paying special attention to the amenities, house rules or trip requirements, and the cancellation policy.

Get your questions answered:

Our secure messaging tool is a safe and easy way for you to ask any questions you have about a potential host their home or experience before you book. After booking, you can also message your host to coordinate check-in and stay in touch throughout your trip.